Contact our office either by email (firstname.lastname@example.org) or telephone (888-238-6858) to have your order reviewed. Please have the name your order was placed in and/or the order number beginning with “AP-.”
Refunds are considered on a “case-by-case” basis prior to 30 days before the event start date. Contact our office to discuss your personal situation.
E-tickets will be sent to the email address listed on the order within 48 hours. You must have printing capability.
When your e-tickets arrive in your email Inbox (check your Spam/Junk mail boxes too), simply open the attachment and print the tickets. It is not necessary to click on the link or enter a password. You may print your tickets 2 per page if you have the capability.
Frequently the system will display the concert end time instead of the start time. No need to be concerned, your ticket is still valid.
Occasionally our logo will drop from the ticket template causing a red error message to appear. Simply contact our office by email (email@example.com) or telephone (888-238-6858) and will we correct the logo and resend your tickets by email.
When ordering tickets by telephone, you may choose from three different delivery options:
All orders are assessed a handling fee regardless of the ticket delivery option chosen.
Contact our office by email (firstname.lastname@example.org) or telephone (888-238-6858) and we will reissue the tickets. If necessary, we may hold your tickets at Will Call.
Come to the Box Office at the event and we will reprint the needed ticket(s).
It is true that General Admission seating is not an assigned seat. The Row letters and Seat numbers are for our office to maintain inventory in that section to prevent overselling available seating.
The following outlines cancellation and refund policies for all attendees of Abraham Productions, Inc. events: